How can Holidu hosts get good reviews?

Good reviews come from clear communication, a clean and welcoming property, and attentive service. Setting accurate expectations and encouraging feedback helps you earn the strong ratings that support your ranking and Holidu Star Host status.

How do I set the right expectations for guests?

• Keep your amenities up to date so your listing matches the real property.
• Mark amenities as private only when a single unit exclusively has them. Shared features like pools or gardens should stay shared.
• Share clear house rules and check-in and check-out times.

What makes a property guest-ready?

• Deep clean between stays, paying extra attention to bathrooms, kitchens, and bedding.
• Stock fresh towels, toiletries, and basic kitchen supplies.
• Add thoughtful extras, such as a welcome note or coffee and snacks.
• Provide easy-to-follow instructions for appliances, Wi-Fi, and entertainment systems.

How responsive should I be during a stay?

Make sure guests have a contact point for emergencies and questions, and aim to reply within an hour. Avoid sending excessive messages unless the guest reaches out first.

Should I ask guests to leave a review?

Yes. A friendly reminder helps. Explain that reviews help you improve and help future travellers make informed decisions.

Summary

Clear communication, thoughtful preparation, and great service consistently lead to strong reviews. On Holidu, good reviews strengthen your reputation and bring you closer to Star Host status.