Changing the property owner in Holidu means moving a property from one account holder (host) to another, so that payouts, contracts, and responsibilities are assigned correctly. The new account holder must sign their own contract, and the change is requested through the Holidu Assistant.

What "Changing the Owner" Means

  • The owner in Holidu is the account holder (host).
  • Changing the owner moves a property from the previous account holder to the new one.
  • The new account holder must sign their own contract, separate from the previous one.

Rules and Conditions

  • Only one property can be transferred at a time. Bulk transfers are not possible.
  • Bookings can only be migrated if they have not yet been invoiced. This requires an explicit request to Holidu.
  • The onboarding fee is charged once per property. If it was already charged to the previous account holder, it will not be charged again.
  • If the onboarding fee has not been charged yet, it will be deducted from the new account holder's first payout after their first booking.

Impact on Payments and Invoicing

Payouts and invoices follow the date each booking was confirmed:

  • Previous account holder: receives payouts and invoices for bookings confirmed before the change.
  • New account holder: receives payouts and invoices for bookings confirmed after the change.
  • Migrated bookings: bookings made before the change that have not been invoiced can be migrated on request. Once migrated, their payouts and invoices go to the new account holder.

Bookings that have already been invoiced cannot be migrated. They stay with the previous account holder.

Important Considerations

  • The new account does not automatically inherit booking data from the previous account. Bookings made before the change may have limited visibility or may not appear at all.
  • Inform your guests about the change to avoid confusion around check-in, payments, or messaging.
  • Double-check the account holder details before confirming the change, and make sure they match your official records for legal and tax purposes.

How to Request an Ownership Transfer

To transfer ownership of your property to a new host, please reach out to us using the Holidu Assistant.

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