To update your contact details and account information on Holidu, log in to your Holidu account and open the Account or Security section from the dropdown menu under the Holidu logo in the top right corner. Changes such as your email address, language, phone number, billing details, and bank details can all be made in a few steps.

Where to Find Your Settings

1. Log in to your Holidu account.
2. Click the Holidu logo in the top right corner.
3. From the dropdown, select the section you want to update:
   • Account: general settings, personal information, bank information, reports and certificates, and your agreement
   • Security: email and password
4. Once you are in the Account area, you can also use the left-hand menu to move between sections.

1. How do I update my email address?

1. Go to Security.
2. In the Email section, click Edit.
3. Enter your new email address. The new address cannot already be in use with Holidu.
4. Click Save.

2. How do I change my preferred language?

1. Go to Account.
2. Scroll down to Settings.
3. Click Edit next to Language.
4. Choose your preferred language.
5. Click Save.

3. How do I update my phone number?

1. Go to Account.
2. Scroll to Billing Information.
3. Click Edit.
4. Enter your updated phone number.
5. Click Save.

Keeping your phone number up to date helps guests reach you quickly and avoids issues at check-in.

4. How do I edit my billing information?

1. Go to Account.
2. Scroll to Billing Information.
3. Click Edit.
4. Update your organization name, billing address, or tax details.
5. Click Save.

5. How do I edit my bank details?

1. Go to Account.
2. Scroll to Bank Information.
3. Click Edit. You will be redirected to our secure partner, Adyen.
4. If you already have an IBAN configured, delete the existing IBAN.
5. Configure your new IBAN and follow the steps to update your bank details.
6. Click Save.

For step-by-step instructions, see How to edit my bank details.

6. How do I download my agreement?

1. Go to Account.
2. Scroll to Your Agreement.
3. Click Download to save a copy of your signed Holidu agreement.

Which changes require a new agreement?

Some changes affect your legal relationship with Holidu and require a new agreement. These include:

• Changing the organization name
• Changing the account holder name
• Changing from an individual to a legal entity, or the other way around
• Changing bank details to an account with a different holder

If one of these changes applies to you, please contact us for assistance.