How do I connect Holidu to SES.HOSPEDAJES?

To connect Holidu to SES.HOSPEDAJES, register your property on the official Spanish platform, get your web service credentials, and enter them in the Holidu app under Online check-in. Once connected, Holidu sends guest data to the authorities automatically after each guest completes check-in. The steps below take about three minutes to read.

What is SES.HOSPEDAJES?

SES.HOSPEDAJES is the official platform developed by the Spanish Ministry of the Interior under Royal Decree 933/2021. It is a central system for reporting guest information to the Ministry, as required by law. Connecting it to Holidu means guest registration forms are submitted without manual work.

Important: Imported bookings (bookings not created directly through Holidu) are not linked to SES.HOSPEDAJES. Holidu cannot send guest information for these bookings automatically. You must collect and submit that data manually through your SES.HOSPEDAJES account.

How do I register on SES.HOSPEDAJES and get my credentials?

Step 1: Create an account

Go to the Ministerio del Interior website and click Hospedajes y alquiler de vehículos.

You have three options:

• Acceso al registro de establecimientos y entidades: choose this if you have no account and no Cl@ve registration.
• Acceso a la consulta y envío de comunicaciones de actividades de hospedajes o alquiler de vehículos: choose this if you already have a Cl@ve registration.
• Acceso a la consulta y envío de comunicaciones de actividades de hospedajes o alquiler de vehículos: choose this if you already have a login.

Step 2: Select your verification method

Obtain and install a Digital Certificate, or use Cl@ve PIN or DNIe. If needed, request a digital certificate from FNMT or register with Cl@ve. Then click the “@” icon on the SES.HOSPEDAJES portal to begin.

Step 3: Access your account and choose the registration type

After logging in, go to “Registro de entidades y establecimientos”. Select the registration type, for example “Hospedaje turístico”, before you continue.

Step 4: Complete your registered data

Open “Mis datos registrados”. Fill in all required fields and tick “Envío de comunicaciones por servicio web”.

Important: You must tick this box before signing. Otherwise, your web service credentials will not be generated correctly. This step is mandatory for integration with external systems such as Holidu.

Step 5: Register your property

Once your personal data is complete, register each property with its details, including the name, address, and license number.

Step 6: Review and sign

Review your information and sign using Autofirm@ or Cl@ve Firma. Make sure the web service option is active before you sign.

Step 7: Receive your credentials

After signing, you will receive an email from no-reply@hospedajes.mir.es. It contains your owner code, property code, and web service credentials. The web service username ends in “WS”. You need these credentials to activate automatic guest check-in transfers from Holidu.

How do I configure Online check-in in Holidu?

Make sure you are using the latest version of the Holidu app before you start.

1. Open the Holidu app.
2. In the left side menu, go to Bookings → Online check-in.
3. Click Configure next to the property you want to connect.

1. Fill in the form:
   • Click Statistics connection.
   • Select SES.HOSPEDAJES.
   • Enter your credentials: Username, Password, Accommodation code, and Landlord code.
   • Click Validate.

1. Click Save changes.
2. If no error appears, your connection is active.

Note: For properties in Catalonia, select Mossos d'Esquadra. For properties in the Basque Country, select Ertzaintza.

What should I do if my SES.HOSPEDAJES credentials do not work?

If you have trouble with your credentials, retrieve or update them on the SES.HOSPEDAJES platform:

1. Open the SES.HOSPEDAJES information page.
2. Select the “@” sign for Access to the Registry of Establishments and Entities.

1. Log in with your Digital Certificate or the Cl@ve app.
2. After logging in, click Access under Communication Service.

1. Copy the username from the left column. Then click Change Password to set a new password for sending guest registration forms.

Enter the copied username and your new password in the Holidu Online check-in form, then click Validate and Save changes.