Online Check-in - How to Connect to SES.HOSPEDAJES

Learn how to register your property on SES.HOSPEDAJES and connect it to your Holidu account for automatic guest data submission. This guide will walk you through each step to set up online check-in in just a few minutes.

What is SES.HOSPEDAJES?

SES.HOSPEDAJES is the official platform developed by the Spanish Ministry of the Interior to comply with Royal Decree 933/2020. It acts as a centralized system for reporting guest information to the Ministry, as required by law. Once connected to Holidu, guest data will be automatically submitted when check-in is completed.

Important Note: Imported bookings (those not created directly through Holidu) are not linked to SES.HOSPEDAJES. You must collect and manually submit the data through your SES.HOSPEDAJES account for these reservations.

How to Register on SES.HOSPEDAJES

Step 1: Create Your Account

Visit the Ministerio Del Interior website and click on Hospedajes y alquiler de vehículos.

Choose one of three registration options:

• Acceso al registro de establecimientos y entidades - for new accounts with no Cl@ve registration
• Acceso a la consulta y envío de comunicaciones - if you already have a Cl@ve registration
• Acceso a la consulta y envío de comunicaciones - if you have existing login credentials

Step 2: Select Your Verification Method

Obtain and install a Digital Certificate or use Cl@ve PIN/DNIe. If needed, request a digital certificate via FNMT or register with Cl@ve. Click the "@" icon on the SES.Hospedajes portal to begin.

Step 3: Access Your Account and Choose Registration Type

Once logged in, navigate to "Registro de entidades y establecimientos" and select your registration type (for example, "Hospedaje turístico").

Step 4: Complete Your Registered Data

Open "Mis datos registrados" and fill in all required fields. You must tick the box for "Envío de comunicaciones por servicio web" before signing. This step is mandatory to ensure your web service credentials are generated correctly.

Step 5: Register Your Properties

Proceed to register each property with its corresponding information, including name, address, and license number.

Step 6: Review and Sign

Review your information and sign using Autofirm@ or Cl@ve Firma. Ensure the web service option is active before signing.

Step 7: Receive Your Credentials

After signing, you will receive an email from no-reply@hospedajes.mir.es containing your login credentials. These will include your owner code, property code, and web service credentials (ending in "WS"), which are required to activate automatic guest check-in.

How to Connect SES.HOSPEDAJES to Holidu

The Online Check-in feature automatically transfers guest data to SES.HOSPEDAJES after each guest completes the online check-in form. Follow these steps to connect your accounts:

1. Open the Holidu app and ensure you are using the latest version
2. Navigate to Tools → Online check-in from the left side menu

1. Click Configure next to the property you want to connect

1. Complete the connection form by:
   • Clicking Statistics connection
   • Selecting SES.HOSPEDAJES from the dropdown
   • Entering your credentials (Username, Password, Accommodation code, Landlord code)
   • Clicking Validate

1. Click Save changes. If no error message appears, your connection is now active.

Note for regional properties: Properties in Catalonia should select Mossos d'Esquadra, and properties in the Basque Country should select Ertzaintza.

Troubleshooting Credential Issues

If you experience problems with your credentials, follow these steps:

1. Access the SES.Hospedajes platform by clicking here
2. Select the "@" sign to access the Registry of Establishments and Entities

1. Log in using your Digital Certificate or Cl@ve app
2. Click "Access" under Communication Service

1. Copy the Username from the left column and click "Change Password" to update your web service credentials

Important: Once Online Check-in is activated, guests will automatically receive the check-in form for eligible bookings. If your SES.Hospedajes credentials are incomplete or incorrect, the form will still be sent, but automatic data transfer to authorities will fail.

Next Steps

For additional information about the online check-in feature, view our frequently asked questions.