You can update most of your listing details yourself at any time, directly from your Holidu account on the website or in the Holidu Host app. Changes to pricing, property details, amenities, check-in information, photos, and your address can be made without contacting support. If you're unsure where a setting is, ask the Holidu Assistant for step-by-step guidance.
Which listing information can I update independently?
As a host, you have full control over the key details of your listing. You can edit pricing, discounts, general property information, capacity and rooms, amenities, additional charges, arrival and departure information, collaborators, calendar sync, your description, photos, and your address.
Pricing
- Seasons and pricing: set your nightly and weekend prices, minimum stay requirements, check-in and check-out days, and availability.
Discounts
- Configure the discounts you want to offer to guests.
General information
- Property information: update your property name, type, surface area, floor, and rating.
- Capacity and rooms: change your property type, guest capacity, rooms, and bed setup in one place. Your declared guest capacity cannot exceed what your configured beds can sleep. For example, one king-size bed sleeps 2, and two bunk beds sleep 4.
- Capacity errors: if a property already exceeds this limit, the General info tab will show "Issue with the capacity," and the listing cannot be published until it is fixed. Properties that are already live will stay live. If no beds are configured yet, you will see "Required info" instead of an error.
- Local regulations: when configuring bedrooms, consider local requirements such as an enclosed room, the presence of a window, and a defined minimum area.
- Legal requirements: update your licence number and cadastral number.
Address
You can update your property address whenever it changes or if it was entered incorrectly. Accurate addresses help guests find your property and reduce check-in issues. For step-by-step instructions, see How to edit your address.
Amenities
- Add or update amenities such as Wi-Fi, pool, bed linens, towels, pet access, and appliances.
- An amenity can only be marked as available if it is offered at all times.
- You can add a cost where the field allows it. Otherwise, the amenity is offered free of charge to guests.
- For costs that depend on the request, mention them in your property description, but do not include the exact amount, as distribution channels do not allow it.
Additional charges and protection
- Add any extra fees you want to apply, such as a cleaning fee, deposit, extra guest fee, city tax, or charges for linen and towels.
Arrival and departure information
- Check-in and check-out times: customize the hours when guests can check in and check out. These are the times when you guarantee someone will be present, or a lockbox will be available, to welcome guests free of charge.
- Advance notice: set the minimum amount of time guests must book before check-in. You can choose from Same day up to 3 days before check-in. If you choose Same day, you also set the latest time guests can book for arrival that day. This is 15:00 by default and can be set as late as 1 hour before your check-in window ends, rounded down to the full hour. For example, if check-in is until 23:00, same-day bookings can be made until 22:00. You can change this in Configuration, then Arrival and departure, then Advance notice, then Same day.
- Same-day bookings on Vrbo: same-day bookings always close at 12:00 local time.
- Check-in methods: choose how guests will access the property.
- Check-in details: update who is responsible for check-in, your check-in method, and arrival instructions. If you make changes, notify guests who already have bookings.
- Check-in contact details: update the name, phone number, and email address of the person responsible for check-in.
Collaborators
- Add a collaborator to help you manage your listing by giving them access to your account.
iCal and calendar sync
- If your property is listed on another booking channel, sync your calendars to prevent double bookings.
Title and description
Whenever you update a service or detail, update your description to match. You can edit your description at any time. Generating a new description after major changes keeps your listing accurate and appealing to guests. For step-by-step guidance, see Generating your property description.
Photos
You can manage your photo gallery yourself, including photos you uploaded and photos taken by Holidu's professional photographers. For instructions, see How to manage your photos.
What should I keep in mind when updating my listing?
- Changes to descriptions, amenities, and photos become visible to guests either after review or immediately, depending on the field.
- Major updates, such as prices or policies, may affect your search ranking or the guest experience.
- Always check the guest-facing preview to confirm that your information is accurate before you finish.
- If a change affects existing bookings, such as check-in details, notify the affected guests.
What are the best practices for keeping my listing up to date?
- Keep your calendar, photos, amenities, and contact details current to support more bookings and a better guest experience.
- Write detailed and accurate property and room descriptions so guests know what to expect.
- Review your pricing, policies, and charges regularly, especially before high and low seasons.
Holidu's pricing recommendations are informed by local market knowledge, but you stay in control of your prices, your calendar, and the details that make your listing unique. If you need help with any setting, ask the Holidu Assistant.
Do you want to contact us?
We’re here to help. You can contact us directly if you need assistance or have questions.
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