To connect Feratel Deskline to Holidu, activate the Holidu connection in the Feratel Deskline Webclient, wait for the mapping codes email from Feratel, and enter those three codes in the iCal & Synchronisation section of your Holidu property. Once saved, prices and bookings stay in sync between both systems. This guide walks you through each step.

What You Need Before You Start

Check the following before you begin:

• Your property is published on at least one Holidu sales channel.
• You have an active listing with Feratel Deskline.
• There are no existing API connections between Feratel and other property management software.
• You have copied any manual blocks from your Feratel calendar into your Holidu calendar. Manual blocks in Feratel do not sync automatically.

Step-by-Step: How to Connect Feratel Deskline to Holidu

The connection takes place in two parts. First, you activate Holidu in Feratel Deskline. Then you add the mapping codes in Holidu.

Part 1: Activate Holidu in Feratel Deskline

1. Log in to the Feratel Deskline Webclient.
2. In the left menu, go to Datenwartung (Data Maintenance) and then Schnittstellenwartung (Interface Maintenance).
3. Open the tab Schnittstellen für automatische Datenwartung (Interfaces for Automatic Data Maintenance).
4. In the search bar, enter Holidu.
5. Click Verbinden (Connect).
6. Select the property or properties you want to connect, accept the Terms & Conditions, and click Änderungen speichern (Save Changes).
7. Wait for an email from Feratel. It contains a PDF attachment with your unique mapping codes. Keep this PDF handy for the next part.

Part 2: Add the Mapping Codes in Holidu

1. Log in to your Holidu account.
2. Select the property you want to connect to Feratel Deskline.
3. Go to the iCal & Synchronisation section.
4. Click Configure, then select Feratel from the available connection options.
5. Enter the three mapping codes from the Feratel email.
6. Click Save.

What Data Is Synchronized?

Understanding what syncs and what does not helps you keep your calendar and listing accurate.

• Prices: Prices set in Holidu are sent to Feratel Deskline.
• Availability: Booking blocks are exchanged in both directions. Manual blocks created in Feratel are not imported into Holidu, so you need to add them directly in your Holidu calendar.
• iCal calendars: If you have connected Holidu to other channels using iCal, those bookings are exported to Feratel. Bookings from Feratel are not sent through iCal. To share Feratel bookings with other calendars, use the iCal link provided by Feratel.
• Content: Photos, descriptions, and property details are not exchanged. Keep this information up to date in both systems.

How to Check That Your Connection Is Active

In Holidu

Go to iCal & Synchronisation for your property. The status should read Synchronization is active. If it shows Pending, refresh the page and check again after a short wait.

In Feratel Deskline

Go to Schnittstellenwartung (Interface Maintenance) and confirm that Holidu is listed as active.

Best Practices for Feratel and Holidu Users

• Check your manual blocks regularly to keep your calendar accurate in both systems.
• Maintain property information separately in Holidu and Feratel Deskline, since details do not sync.
• Review your prices in both systems after making changes to confirm they match.

Troubleshooting: What to Do If the Connection Does Not Work

If the connection does not work, first verify that the three mapping codes were entered correctly and that the connection status is active in both Holidu and Feratel Deskline. If the problem continues, contact your local Holidu team. You can find more help in the Holidu Help Center.