Where can I configure amenities on Holidu?

You can configure amenities in your Holidu account. Log in, select the property you want to update, and follow the steps below. Changes are saved automatically.

1. Scroll down and click "Amenities".
2. Activate or deactivate amenities by selecting or unselecting them.
3. Wait for the update. Changes are saved automatically, but they can take up to 24 hours to appear on the booking platforms where your listing is distributed.
4. Update your property description if needed so it matches the changes.

Any amenity you configure must be available for free at all times. Items that cost extra, such as high chairs, baby cots, towels, or bed linen, can only be configured if the fee is set up in your account. If an item is only available for a fee, it is an optional add-on rather than an amenity, so it cannot be configured as one and won't be filterable on booking platforms.

Need help getting started? Visit the Holidu Help Center for more host guides.

Which amenities do guests ask about most before booking?

Guests often ask about the following amenities before they book. Making these details clear in your configuration and description helps guests make an informed decision.

• Wi-Fi: Is the Wi-Fi suitable for video calls and remote working?
• Pets: If pets are allowed, which types and how many?
• Baby equipment: Are cots and high chairs always available, or can they be requested? How many are there, and is there an extra fee?
• Bicycle or motorbike storage: How many vehicles can be stored, and is the storage indoors, outdoors, or sheltered?
• Early check-in and late check-out: Is there an extra charge?
• Air conditioning: Which rooms have it? Air conditioning can only be configured if it is available throughout the property.
• Parking: Is parking at the property or nearby? Are spaces shared or private?
• Accessibility: Is there step-free access? Is the interior suitable for guests with reduced mobility? Is there a lift?
• Heated pool: Is it heated all year round? Is there an extra charge?
• Shared pool: How many other guests share it?

Extra fees can put guests off, so offer amenities for free wherever possible. If an amenity cannot be configured, describe it in your property description text.

What should I do if an amenity change affects existing bookings?

Changes to your configuration must be accurate, because mismatches can lead to cancellations or compensation claims from guests or platforms.

• Inform every affected guest about the change as soon as possible.
• Get written confirmation that the guest is still willing to stay, and set a clear deadline for their reply.
• If the guest declines, grant a free cancellation, since you cannot provide what they booked.
• You may also offer a small discount to make up for the change and keep the booking.