What is the Star Host Program?

The Star Host Program is Holidu's way of recognizing hosts who consistently deliver great stays. Earning Star Host status helps your property stand out in search results and builds trust with future guests, which can lead to more bookings.

How does the Star Host Program work?

You are automatically evaluated on a monthly basis to see whether you meet the Star Host criteria. To qualify, you need to meet all three of the following standards:

• Complete at least 6 bookings: You need more than five non-cancelled bookings that were made within the past 365 days and where the stay has been completed. At least one of these bookings must have been made through the Holidu platform.
• Maintain high guest ratings: You should have received at least three reviews with an average score above 90 out of 100.
• Avoid cancellations due to host error: Your record must be free of cancellations caused by host error or overbooking incidents in the past year.

Note: The 365-day window applies to the booking date, not the stay date. Bookings made more than a year ago do not count toward Star Host status, even if the guest stayed recently.

By consistently meeting these standards, you can earn and keep the Star Host badge, which signals your commitment to quality and reliability.

What are the benefits of being a Star Host?

Star Host status gives you several advantages that can help you attract more guests:

• Enhanced guest trust: The Star Host badge on your listing tells guests you are a reliable host, encouraging them to book with confidence.
• Increased visibility: Your property stands out in search results, and guests can use a dedicated filter to find Star Host properties.
• Recognition for excellence: Your dedication to outstanding hospitality is acknowledged, which motivates you to maintain high standards.
• Potential for higher revenue: With greater trust and visibility, you may see more bookings and a boost in your property's earning potential.

What is the difference between Star Host and Airbnb Superhost?

Superhost status belongs to Holidu's Airbnb accounts, not to individual hosts. Because Holidu manages listings on Airbnb, hosts cannot apply for or receive Superhost status directly.

Your individual performance is recognized through the Holidu Star Host Program instead. It highlights you as a top-performing host based on your guest reviews, completed bookings, and reliability.

Will the Star Host Program offer more benefits in the future?

Holidu is committed to continually improving the Star Host Program. The current benefit is the Star Host badge, and additional perks and exclusive opportunities are being developed to further reward top-performing hosts.

Joining the Star Host Program helps strengthen your property's reputation and creates a trustworthy, memorable experience for travelers. You can find more help articles in the Holidu Help Center.