How do I verify my account as an incorporated partnership (GbR or Grundstücksgemeinschaften)?

Important: This process can only be completed by the host (the primary holder on Holidu).

We'll guide you step by step through the verification process for incorporated partnerships. If you're an individual, sole proprietor, or unincorporated partnership, please refer to the appropriate guide for your entity type. The process is secure, and you'll provide your information in a protected online environment.

Understanding: Incorporated vs. Unincorporated Partnerships

⚠️ Important: Know the difference

An incorporated partnership IS registered in a trade/commercial register (e.g., KG, OHG, GmbH & Co. KG in Germany, EIRL in France, SL in Spain). These partnerships are separate legal entities with a commercial registration number.

A unincorporated partnership is NOT registered in a trade/commercial register and is NOT a separate legal entity. Partners are personally liable. Examples include GbR and Grundstücksgemeinschaften in Germany, or Société Civile in France.

Rule of thumb: If your partnership has a Handelsregisternummer (DE), is in the Registre du commerce (FR), or is listed in any official commercial register → you are an Incorporated Partnership.

Supported Countries and Entity Types

The "Incorporated Partnership" entity type is available for hosts in the following countries:

• Germany — KG, OHG, GmbH & Co. KG, and similar registered partnerships
• France — EIRL, Société en Commandite Simple (SCS), Société en Nom Collectif (SNC)
• Spain — Sociedad Limitada (SL), Sociedad Comanditaria
• Austria — OG, KG, GmbH & Co. KG
• Italy — SNC, SPA, SRL
• Switzerland — AG, GmbH, Kollektivgesellschaft (registered)

Before You Start: Gather Required Documents

Have these documents ready before beginning the verification process:

• Commercial registration certificate (Handelsregistereintrag, Extrait Kbis, Registro Mercantil extract, etc.)
• Articles of association or partnership deed
• ID documents of all legal representatives or partners with >25% ownership (passport, national ID card, or driver's license)
• Tax ID document (if required by your country)
• Bank statement (for payout verification)

Step 1: Verify Your Partnership Details

1.1 Log in to Your Holidu Account

• Log in to your Holidu account and navigate to the Account tab
• Click Validate to start the verification process
• Select Organization as your account type
• Choose Incorporated Partnership as your company type

1.2 Enter Your Incorporated Partnership Information

Provide the following details about your partnership:

• Legal company name — exactly as it appears in the commercial register
• Commercial registration number (Handelsregisternummer, Numéro SIRET, etc.)
• Country of registration
• Tax identification number (VAT ID, Steuernummer, etc.)
• Registered office address — the official business address
• Business activity — describe what your partnership does

1.3 Upload Your Commercial Registration Certificate

Upload a certified copy of your commercial registration extract. This document must:

• Show the company name exactly as you've entered it
• Show the commercial registration number
• List the legal representatives or partners
• Be current and valid (typically issued within the last 12 months)
• Be legible and clearly visible

Country-specific registration documents accepted:

• Germany: Auszug aus dem Handelsregister (current extract from commercial register)
• France: Extrait Kbis from the commercial registry
• Spain: Certificación del Registro Mercantil
• Austria: Auszug aus dem Firmenbuch
• Italy: Certificato della Camera di Commercio
• Switzerland: Handelsregisterauszug or Commercial Registry Extract

Step 2: Verify Legal Representatives and Partners

2.1 Add Primary Legal Representative

The host (primary account holder) is automatically listed as the primary legal representative and must complete identity verification.

• The primary representative's details may be pre-filled from your account
• This person must complete Onfido identity verification
• Select the country of issuance and document type (passport, driving license, or ID card)
• Choose Instant Verification (scan QR code and take clear photos) or Manual Upload (submit photos for verification within 72 hours)

2.2 Add Additional Legal Representatives and Partners

For each additional partner or legal representative with decision-making authority:

• Click Add another partner/representative
• For each person:
  • Select entity type as Individual
  • Indicate if ownership is >25%
  • Specify control rights (if applicable)
  • Enter full personal details (name, date of birth, address)
• Complete identity verification for each person:
  • Instant Verification (recommended): Scan QR code and submit clear photos of their ID document for immediate verification
  • Manual Upload: Submit high-quality photos of the ID document; verification takes up to 72 hours
• Repeat this process until all partners with ownership >25% and all legal representatives are added

Important: All individuals added must be listed as representatives or significant partners in your commercial registration certificate.

Step 3: Upload Additional Documents

3.1 Articles of Association or Partnership Deed

Upload a copy of your partnership's founding document:

• Articles of association or partnership deed
• Constitutional document establishing the partnership structure
• Must clearly show the names of all partners and their roles
• Document must be legible and in good condition

3.2 Tax Registration Document (if required)

Some countries require proof of tax registration. Upload:

• Tax identification certificate issued by your country's tax authority
• VAT registration confirmation
• Or other official tax document showing your partnership's tax ID

Step 4: Verify Your Payout Details

The bank account provided must be:

• In the name of your incorporated partnership (matching your legal company name), OR
• A business account that belongs to the partnership and is authorized for transactions
• Located in a supported country

Choose Your Bank Verification Method:

Instant Verification (recommended; not available in Greece, Austria, and Italy):

• Search and select your online banking provider from the list
• Log into your bank account via Tink, our trusted partner
• Your banking login details are not stored — they're used only for verification purposes
• Verification completes immediately

Manual Verification:

• Enter your bank details (IBAN and account holder name)
• Upload a recent bank statement issued within the last 12 months
• The statement must clearly show:
  • The company name (matching your registered partnership name)
  • The IBAN
  • The bank name and location
• Click Next to submit; verification can take up to 72 hours

Step 5: Review and Submit

• Carefully review all information you've provided
• Verify that:
  • Your partnership name matches across all documents
  • All required fields are completed
  • All documents are legible and clearly visible
  • All representatives have completed identity verification
• Click Submit to complete the verification process

What Happens Next?

After submission:

• Your verification status will show as In Review in your Holidu account
• Our specialized team works together with Adyen Support to review your documentation
• If using Instant Verification for both identity and bank details, you may receive approval within 24-48 hours
• If using Manual Upload for any step, allow up to 72 hours for that verification
• The complete verification process typically takes 1-2 weeks

Tips for a Smooth Verification Process

• Check Document Clarity: Ensure all documents are clear, well-lit, legible, and in color (if required)
• Verify Consistency: All information must match exactly across all documents — company name, address, representatives' names
• Use Current Documents: Commercial registration extracts should be recent (typically within 12 months)
• Complete All Steps: Don't submit until all representatives have completed identity verification
• Monitor Your Email: Watch your inbox for updates or requests for additional information
• Use Instant Verification When Possible: It's faster and more reliable than manual uploads
• Get Local Support: Our local teams understand your market and local documentation requirements — use the Holidu Assistant in your account if you need help

Frequently Asked Questions

Q: What if my partnership is not yet registered in the commercial register?

A: All incorporated partnerships must be registered in the official commercial register of their country. If your partnership is not yet registered, you cannot onboard as an Incorporated Partnership. You'll need to complete the registration process first with your local business authority before verifying with Holidu.

Q: What if I don't have all partners' ID documents?

A: You must provide identity verification for all legal representatives and partners with >25% ownership. If a partner cannot provide their ID, you cannot complete the verification process. Contact our support team using the Holidu Assistant for guidance on your specific situation.

Q: Can I use a personal bank account for payouts?

A: No. The bank account must be in the name of your incorporated partnership or a business account authorized for the partnership. Personal accounts are not accepted.

Q: How long does the verification process take?

A: If you use Instant Verification for both identity and bank details, you may receive approval within 24-48 hours. If you use Manual Upload for any step, allow up to 72 hours for each verification component. The complete process typically takes 1-2 weeks.

Q: What if my commercial registration document is in a language other than English?

A: You can submit documents in your country's official language. Our verification team can review documents in multiple languages. Make sure the document is clear and legible.

Q: Can someone other than the primary account holder start this verification?

A: No. Only the primary account holder (the person who registered the Holidu account) can start and complete this verification process. They will be designated as the primary legal representative.

Q: What if my verification is rejected?

A: If your verification is rejected, our team will provide specific feedback about what was missing or incorrect. You'll have the opportunity to resubmit corrected documents. Use the Holidu Assistant to contact our support team for clarification on rejection reasons.