To change your bank details on Holidu, first check whether your account has been verified by Adyen. Unverified accounts must complete Adyen's bank account verification before they can add or update an IBAN. Verified accounts can edit their bank details directly from the account page.

Changing Bank Details for Non-Verified Accounts

If your account has not gone through Adyen's bank account verification process, we most likely have not collected your bank details yet. You can add or update your IBAN once you complete the Adyen bank account verification process.

Changing Bank Details for Verified Accounts

If your account has already been verified by Adyen, follow these steps to change your bank details:

1. Log in to your account.
2. Click the Holidu logo in the top right corner.
3. Click "Account".
4. Scroll down to Bank information and click "Edit".
5. In the Adyen window, open your bank details tab, delete the current IBAN, and enter the new IBAN.
6. Choose a verification method: Instant Verification (not available in Greece, Austria, and Italy) or Manual Verification, which requires uploading a bank document.

The bank account holder must match the Holidu account owner. For company accounts, the bank account must be in the registered company name. Manual verification may take up to 72 hours. Holidu only issues payments to EUR accounts.

Helpful resources:

• How do I verify my Account as a company
• How do I verify my Account as a Private Host
• Account Verification FAQs