How do I change my bank details?

Changing Bank Details for Non-Verified Accounts

If your account has not gone through Adyen's bank account verification process yet, you will not be able to change your bank details at this time.

In most cases, we have not collected your bank details. You will only be able to add or update your IBAN once you complete the Adyen bank account verification process.

To learn more about verifying your account, visit our account verification guide for companies or account verification guide for private hosts.

Changing Bank Details for Verified Accounts

If your account has completed Adyen's bank account verification process, follow these steps to change your bank details:

1. Log in to your account
2. Click on the Holidu Logo in the top right corner
3. Click on "Account"
4. Scroll down to "Bank information"
5. Click on "Edit"

A new window will open with your bank details tab. On the right-hand side:

• Delete the current IBAN number
• Add your new IBAN number

Ensure the bank account holder name matches the Holidu account owner (for companies, it must match the company name exactly).

Verification Methods

Instant Verification (not available in Greece, Austria & Italy):

• Search and select your online banking provider
• Log into your online banking account through Tink (verified partner)
• Your banking login data will not be stored for security reasons

Manual Verification:

• Enter your details and upload a bank document as proof
• Document must be issued within the last 12 months
• Document must show your name and visible IBAN
• For non-EU residents, document must display the bank location
• Upload and click "next" – verification may take up to 72 hours

Important Information

• An IBAN (International Bank Account Number) is used worldwide to identify individual accounts. Find your IBAN in your online banking or account statements.
• The new bank account must belong to the Holidu account holder. We can only modify the IBAN for the person or company we have signed the agreement with.
• Company accounts can only receive payments to the company's IBAN. Submit a valid bank account under the company name registered in your Holidu account.
• IBAN proof must be clear, visible, and recent – an official document where we can see both the bank account holder and IBAN.
• Holidu only issues payments to EUR accounts.
• If you change your IBAN alongside other account details, updates may take time to appear in your PMS.

Related Resources

• How do I verify my Account as a company
• How do I verify my Account as a Private Host
• Account Verification - FAQs