After booking on a platform other than Holidu.com, you can find your stay details in your reservation on that platform. Your booking confirmation email and your trips or reservations page are the quickest places to look.

Where can I find my reservation on the booking platform?

Open your reservation directly on the platform you used to book. Your reservation summary shows your booking dates, the number of guests, and your total payment.

• Check your booking confirmation email for a direct link to your reservation.
• Log in to your account and open the trips or reservations section.
• Open the mobile app if you booked through the platform's app.

How do I contact my host after booking?

Send a message to your host through the messaging feature in your booking platform account. Messages sent this way stay linked to your reservation, so your host can quickly answer questions about your stay.

What should I do if I cannot find my reservation details?

If you cannot locate your reservation, check your spam or junk folder for the confirmation email. You can also contact the customer support team of the booking platform, which can resend your confirmation and help you access your booking.