At Holidu, your feedback matters. Your reviews help fellow guests make informed decisions and help us improve the holiday experiences we offer. Here are answers to the most common questions about leaving a review on Holidu.

How does the Holidu rating system work?

Guests rate their overall stay on a scale from 1 (lowest) to 5 (highest). The overall property rating is the average of all individual scores submitted. You can also rate specific categories, such as location, cleanliness, description accuracy, and value for money. Comments about your stay and your type of trip, such as family, couple, or solo, are also welcome.

Who can leave a review?

Only guests who booked and completed a stay through Holidu can leave a review. If you booked through a partner website, that partner's review terms and conditions apply.

Can I leave a review anonymously?

Yes. You can choose to post your review anonymously or show your first name and the first initial of your last name.

Can I edit or delete my review?

Yes, but only through our Customer Service team. Contact them to request changes to or removal of a review you submitted through Holidu.

Which reviews are shown on Holidu?

We show reviews from Holidu guests and trusted partner websites so you get the full picture. You may see individual written reviews with scores, aggregated ratings from multiple guests, and reviewer details such as travel party type or country of origin.

How are reviews sorted?

Reviews are sorted by booking date and by whether they include written text. Filters such as guest type or rating score may also be available.

Why are some negative reviews not displayed?

To keep results fair, negative reviews below a certain score are only shown when a property has at least two reviews.

What content is not allowed in a review?

Reviews must be genuine, respectful, and helpful. The following content is not allowed:

• References to illegal activity
• Politically or religiously sensitive remarks
• Promotional content or external links
• Personal details, such as email addresses, phone numbers, or names
• Profanity, hate speech, threats, or violent content
• Fake or spam content
• Impersonation of others
• Reviews written by hosts or incentivised reviews

What makes a good review?

Honest, travel-related feedback is best. Describe your real experience, including what worked well and what could be better. Original, unbiased content from real guests helps other travellers the most, whether your experience was positive or negative.

Are reviews translated?

Some reviews may be automatically translated using DeepL. Holidu and DeepL do not guarantee the accuracy or reliability of these translations.