A property is considered fully accessible when it is barrier-free, meaning guests with reduced mobility can reach and use its key areas without steps or obstacles. On Holidu, you can filter for "barrier-free" or "wheelchair-accessible" properties to find these options before you book.

What does "fully accessible" mean on Holidu?

A fully accessible property is one designed so that guests with disabilities can move around comfortably and independently. Holidu uses the term "barrier-free" for these properties. They offer step-free access to all key areas, along with features that support guests who use wheelchairs or other mobility aids.

What is the difference between disability-friendly and barrier-free properties?

Disability-friendly properties include some features that make a stay easier for guests with limited mobility, but they may not be fully accessible throughout. Barrier-free properties are designed to offer comprehensive access across the property.

Disability-friendly properties may include:

• Step-free access
• Step-free interiors
• Lifts
• Raised toilet seats
• Wide doors

What features does a barrier-free property include?

Barrier-free properties generally provide full access to the property and its main living spaces. Common features include:

• Wheelchair-accessible areas
• Ramps or step-free entrances
• Accessible bathrooms with grab bars or roll-in showers
• Step-free access to all key areas of the property

How can I find a fully accessible property?

Follow these steps to find a property that meets your mobility needs:

1. Search for properties by entering your destination and travel dates.
2. Use the filters to select "barrier-free" or "wheelchair-accessible." You can also filter for specific disability-friendly amenities.
3. Review the amenities section of each listing for details on available accessibility features.

What should I do if I have specific accessibility requirements?

If you have specific needs, check with the host or Holidu Support before you book. This helps you confirm that the property meets your requirements. Useful details to share include:

• The minimum doorway width you need
• Whether the bathroom is accessible to you
• Any other features important for your stay

Who can I contact with questions about accessibility?

Your contact options depend on where you are in the booking process:

• Before booking: Contact Holidu Support.
• After booking: Contact the host. You can find their contact details in your booking confirmation.

We hope you find a home away from home that is easy to navigate and makes your stay comfortable and enjoyable.