If your host is misbehaving or rude during your stay, Holidu support can help mediate the situation on your behalf. Document what happened, gather any evidence, and submit a complaint using the form at the end of this page. Our team will then work with the host toward a resolution that supports your comfort and safety.

How do I file a complaint about my host?

1. Document the incident: Record specific details of what was said or done.
2. Gather evidence: Save any relevant messages or emails that show the host's behavior.
3. Contact us: Fill in the form at the end of this page. Provide a clear, objective description of the issue, along with any evidence you have.

What happens after I submit my complaint?

Our team will get back to you as soon as possible. Once you have submitted your complaint, we will step in to help mediate the situation with the host and work towards a resolution that ensures your comfort and safety.