Your check-in instructions, including the exact property address and key collection details, are in your booking confirmation sent by Holidu. You can also find them anytime in your Holidu account under the "Bookings" section, in the Holidu app or on the Holidu website.

Where Can I Find My Check-in Instructions in My Booking Confirmation Email?

After you book, Holidu sends a confirmation email with your check-in information. This email includes the property address and key collection instructions, along with the host's contact details.

• Search your inbox for an email from Holidu sent after your booking. Use keywords such as "booking confirmation" or the name of the property.
• If you cannot find it, check your spam or junk folder.
• Keep this email handy until you have arrived at the property.

How Do I Access My Check-in Details in the Holidu App or on the Website?

You can view your check-in details at any time by logging into your Holidu account. Follow these steps:

1. Open the Holidu app, or go to the Holidu website.
2. Log in to your account.
3. Go to the "Bookings" section.
4. Select your reservation to see the full check-in details, including the address and key collection instructions.

What Should I Do If I Still Have Not Received My Check-in Instructions?

If you have not received your check-in details as your arrival date gets closer, contact your host directly. You can find the host's contact details in your booking confirmation. Reaching out early gives you time to resolve any issues before you travel.

Tips for Finding Your Check-in Instructions Quickly

• Save your booking confirmation email or download it to your device.
• Log in to your Holidu account before your trip to confirm that your check-in details are visible.
• Check your details a few days before arrival so you have time to ask questions if anything is unclear.

For more help with your booking, visit the Holidu Help Center.