Whether you will be charged for cancelling depends on the cancellation policy set by the host and the platform you booked through. Each policy is shown before you book, so the quickest way to know is to check the cancellation details for your reservation.

How do I know if my cancellation will be charged?

Check the cancellation policy listed for your booking. Policies vary by property, but they usually fall into these categories:

• Flexible: You can cancel for free up to 24 hours before check-in.
• Moderate: You can cancel for free until a set deadline before check-in. After that, a partial charge may apply.
• Strict: Only a partial refund or no refund is offered after a certain point.

How can I check my cancellation policy?

1. Open the booking confirmation email sent by Holidu.
2. Log in to the platform where you booked, such as Holidu, Airbnb, Booking.com, or Vrbo, using its website or app.
3. Go to "My Trips" or "My Bookings" and find the cancellation details for your reservation.

Will I be charged if I cancel before check-in?

If you cancel within the free cancellation window, you should not be charged. If you cancel after that window, you may be charged a partial or full amount, depending on the policy. Check the exact deadline and time shown in your booking details so you know when the window closes.

What should I do before I cancel?

Cancel through the platform where you made your booking so your refund is calculated correctly. If you are unsure which charges apply, contact the platform's support team before you confirm the cancellation.

For more help with bookings, visit the Holidu Help Center.