Will I Be Charged If I Cancel My Booking?

We understand that plans can change, and you may need to cancel your booking. Whether you'll be charged depends on the cancellation policy set by the host for your specific property. Here's what you need to know.

Understanding Cancellation Policies

Each property has its own cancellation policy, which is displayed before you complete your booking. Cancellation policies typically range from flexible to strict and determine how much of your money you'll get back if you cancel:

• Flexible: Free cancellations up to 24 hours before check-in
• Moderate: Partial refund if cancelled within a specific timeframe
• Strict: Limited or no refunds depending on when you cancel

The cancellation policy you agreed to is legally binding, so it's important to review it carefully before booking.

How to Check Your Cancellation Policy

To find out if you'll be charged if you cancel, follow these steps:

1. Check your booking confirmation email sent by the booking platform
2. Log into the platform where you booked (Holidu, Airbnb, Booking.com, Vrbo, etc.) via the website or mobile app
3. Navigate to "My Trips" or "My Bookings" section
4. Select your booking to view the cancellation policy and details

The cancellation policy will clearly show what portion of your payment is refundable based on when you cancel relative to your check-in date.

Cancellation Timeline Matters

When you cancel directly impacts your refund amount. Most policies specify:

• The deadline for free cancellations
• Partial refund periods and refund percentages
• Non-refundable periods (typically close to check-in)

Always note these dates so you can decide whether to cancel before any charges apply.

Next Steps

If you're considering cancelling your booking, review your policy immediately. The sooner you act within the free cancellation window, the better. If you have questions about your specific cancellation policy or need assistance, contact the booking platform's customer support team directly.