If you cannot log in to your Holidu account, first check that your email address and password are typed correctly. If you have never set up an account, create one at holidu.com. If you have forgotten your password, select Forgot Password on the login page and follow the reset steps. If these steps do not work, contact our Support Team.

How do I create a Holidu account as a guest?

A Holidu account is not created automatically when you book. You need to set one up yourself. This lets you view and manage your reservations in one place.

1. Go to holidu.com.
2. Click Account in the top right corner.
3. Select Log in for guests from the dropdown menu.
4. Choose one of the following options:
   • Continue with Google, Apple, Facebook, or Microsoft.
   • Select Continue with E-mail to create an account with your email address.
5. Follow the prompts to finish setting up your account.

After you create your account, you can link your existing reservations. Enter your last name and booking code to add them.

What should I check if my login details are not accepted?

Small mistakes often block access to your account. Before you try again, check the following:

• Your email address is spelled correctly, with no missing or extra letters.
• Your password is entered exactly as you created it. Check that Caps Lock is off.
• There are no extra spaces before or after your email address or password.
• You are using the same sign-in method you used when you created the account. For example, if you signed up with Google, select Continue with Google instead of entering an email and password.

What do I do if I forgot my password?

You can reset your password from the login page. Select Forgot Password and follow the instructions to create a new password. Then log in again with your new password.

If you still cannot log in after trying these steps, contact our Support Team for further help. You can find more guidance in the Holidu Help Center.